Refund Policy

Last updated: July 18, 2026

1. Digital Products Policy

Because our service provides digital document processing and Premium features that are immediately accessible upon subscription, we generally do not offer refunds once a charge has been successfully processed.

2. Subscription Cancellations

You may cancel your Monthly or Yearly subscription at any time. Your cancellation will take effect at the end of the current paid billing period. You will continue to have access to Premium features until that period expires.

3. Exceptions

Refunds may be granted at our sole discretion in exceptional circumstances, such as:

• Duplicate charges due to technical errors.
• Extended server downtime preventing the use of the service.

4. How to Request a Refund

If you believe you are entitled to a refund under our exceptions, please contact us at support@hibdf.com within 7 days of the charge, providing your Paddle receipt number.